On the website it says you can make an appointment for a hamster, which i did. After waiting a week for an appointment, when i was seen by the vet, she said she doesnt specialise in hamsters and she thought my hamster had wobbly bottom teeth and prescribed cat pain relief for her. I mentioned she had dry skin round her mouth and she said thats an unusual place for hamsters to get dry skin, maybe its from her overfilling her pouches. I took her advice onboard and only fed her watered down food myself, and didnt leave any extra food in the cage. That was on the 2nd december, by the 7th my poor hamster had taken a massive turn for the worse and had an awful smell coming from the side of her mouth that was weeping fluid. I took her back to the vets as an emergency appointment to be greeted by yet another vet, who doesnt specialise in hamsters. What a joke. I was then given all information whilst sitting in the waiting room, barely able to hear due to dogs barking and people talking etc. I made the heart breaking decision to have her put to sleep as she wasnt going to get better, i wasnt offered to go in the room whilst she was put to sleep but was left alone to cry in the waiting room in front of everyone. This is a shocking service, and i feel well and truly let down because if i hadnt of wasted time coming for 2 appointments at the animal trust maybe it could have been a different story. I hope they actually clarify on their website that they do NOT see hamsters as they are not trained to do so.
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