My little dog has just been in for his castration. Bev the receptionist was friendly and warm, she came outside and asked if I was waiting as I had been there for a long time whilst my partner was inside with Woody our dog. Reception is so busy but she still made the time. Thank you, your kindness is appreciated. Rachel the veterinary nurse was beyond helpful, she gave us some much needed advice and took the time to talk to us about Woodys procedure and also talked us through how we can work on his little anxieties. Brilliant service and our little dog was in such safe hands. Thank you and once again keep up the good work it makes such a difference to the customer experience . 5 star service.
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