I was advised by the police to have a video doorbell for my security and bought a doorbell with a homebase 2 December 2021. The bell developed a fault March 2023 and was kindly replaced. December 2025 this doorbell stopped working too. I have tried to resolve by contacting customer support numerous times. The support team on the phone say they will contact management but when management email they don't seem to understand the problem. I bought another video doorbell last week but when I tried to install it this bell won't work. I chatted with the bot and rang customer support who again said they would email management. When I opened the reply the management didn't seem to understand. I am still without a video doorbell or even a doorbell since December 2025 (nearly 3 months). I just want it resolved.
Claim your business profile now and gain access to all features and respond to customer reviews.
Anker is the global leader in charging technology.
This includes wireless charging, car charging, and our best-selling portable and wall chargers.
Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
