I ordered a high-end PC from Ankermann and paid €2,166.50 via Amazon Pay. The payment was withdrawn before the item was shipped, which already goes against the expected standard for online purchases – especially within the EU.Then came complete silence.No confirmation. No tracking. No communication at all. Emails were ignored. Phone calls went unanswered. Their social media channels were dead quiet. It felt like the company had gone into ghost mode.After several days, I filed a support ticket – again, no reply. Only when I flagged the issue with Amazon Pay and mentioned a potential fraud report did I receive a vague response claiming they “prioritize cases” – but still without any meaningful update on my order status.I have now reported Ankermann to Amazon Pay for suspected fraud.A company that takes your money and disappears is not one I can recommend. Ankermann may market themselves as a reputable German PC builder – but in my case, they’ve acted more like a shady operation with zero accountability.
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ANKERMANN COMPUTER vertreibt zuverlässige und individuell erstellte PC-Systeme sowie Hardware und Zubehör. In unserem Online-Shop finden Sie vom Einsteiger-Computer bis hin zum HighEnd-Rechner garantiert Ihren Traum-PC. Profitieren Sie von unserem erstklassigen Service & 21 Jahren Erfahrung. Konfigurieren Sie sich Ihr Wunsch PC-System mit einem Bedienerfreundlichen PC-Konfigurator.See more
