Do not know what has happened to Ann Taylor. They used to be great. However I ordered 8 items over Thanksgiving sales for Christmas and the New Years. Over 4 weeks in I only received half the items, each one in a separate bag over 4 weeks. They did cancel all the other items but they are claiming online I also received a pair of shoes, I did not, so I cannot return the rest of my order! Trying to get ahold of someone on chat and 10 minutes in no one can reply! About ready to just return everything else since it arrived WAY TO LATE and contest with my credit card since there appears no easy way to get ahold of Ann Taylor customer service!
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