I have decide to write a second review of my absolutely horrible first / last experience with this company . Have begun filing a formal BBB Complaint against Ann Taylor for bogus business practices- whether intentional or professionally careless . Would encourage others , if you desire to do the same . Should be OUT OF BUSINESS ALTOGETHER. Ann Taylor is being run by an investment Equity Firm - not a retailer who cares about customer loyalty ! Ann Taylor owes me money (a credit to my credit card for a sweater they issued a return label for and admit they have it in their possession , but have FAILED to credit my card fully !) Step aside Ann Taylor and let other retailers function as you CANNOT! Disappointing .
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