anntaylor.com

1.1
1.1 Based on 21 reviews

...

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Eva Cal
I opened up a credit card just this get % off my first order. It would not allow me to use the accou

I opened up a credit card just this get % off my first order. It would not allow me to use the account I just got approved for. I laced an order when I received the credit card thinking it would help at that point since I had the Credit card. Nope it would not let me use the code it gave me from a an insert it gave me for %30 percent off. When I called first they said they were just the credit card company. Exactly, that is who had the offers. After speaking to a manager I was told I would receive a letter in 1 billing cycle. I said by then the bill would be due. First of all I could not understand none of the representatives as they were all foreign of some sort. I had to guess the words. Then a month has passed and I am still missing items. Only after I call to cancel the order. I get a notification the next day saying my 3 items shipped. When they send you the tracking it shows all your items have shipped, but not all of them ship. I received 1 item here and 1 item there. Only to see they ship like 1 item per week. I canceled the credit card. Never get a CREDIT CARD from Ann Taylor. The clothes was very poor quality. The also charge $9.95 shipping for returns.

1
Date of experience: Feb 01, 2026

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