One of my crypto payments didn't go through. It's challenging to find the live chat, and it often doesn't load on the site. Complaints receive no response. They promised to investigate, but that was over 2 weeks ago. When I wanted to make a withdrawal earlier, they claimed my wallet didn't exist. It feels like a scam. Their support is the worst I've encountered—just an unhelpful bot with repetitive answers. I requested to close my account, but they ignored that too. The chat feature is gone, and emails are ignored. It's ironic that they respond to 1-star reviews with offers to help—how can we reach them if it's impossible? This is a joke. Don't play here!
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