I placed an order with standard 3-5 day shipping, and they charged my account the day after. However, as of a week later, I still haven't received my product or any shipping updates. I emailed them, and they said they would look into it, but I received no response. I followed up again, but still nothing. Honestly, I suspect they don’t have the items in stock. If that’s the case, they should be upfront and not charge until they can ship.
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