I have had three of these ovens in three years, and all have failed. The first one began rebooting randomly after three months, the second lasted five months before the top element died, and the third lasted just over two years before it stopped working entirely. I received replacements under warranty the first two times, but the last time, the response was a generic message suggesting I clean the oven—ridiculous advice for a non-functional unit. There was no real help or accountability, just a dismissive response about warranty policies and a patronizing suggestion to watch for future discounts if I wanted to buy another. I no longer recommend this company; I feel misled as a customer.
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