False delivery attempts and poor customer serviceI stayed home all day waiting for a delivery that never arrived — no doorbell, no docket, nothing. Yet tracking claimed a delivery attempt was made and the parcel was “back at the depot” barely 20 minutes after it was supposedly out for delivery. This strongly suggests bulk scanning and marking items as attempted when they never left the depot.When I went to the Tallaght unit to resolve it, I was met with rude, dismissive staff who refused to help or even check where the parcel was. I wasted over an hour and money travelling there, only to be told nothing could be done.This isn’t a one-off. Deliveries to my building are repeatedly skipped, and parcels vanish into a black hole. If An Post can’t reliably deliver or even attempt delivery, customers should reconsider using them at all.
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An Post is the state-owned provider of postal services in the Republic of Ireland.
