They have pretended to have delivered my parcel when they have not. All the so called tracking information is falsified and when I contacted them they admitted that is was “mid scanned” as delivered. How would that even be possible? Then lied and said it was on the way to the delivery centre. This was 5 working days ago and the item is still marked as delivered. I have been in contact with “customer services” four times now and every time I have been fobbed off with “an enquiry has been made” and wait 24hrs for a response which they never do. Honestly absolutely shocking behaviour I’m positive the parcel has either been stolen or lost and they simply won’t take responsibility for it
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An Post is the state-owned provider of postal services in the Republic of Ireland.
