This isn’t the first time I’ve had this issue with An Post. I’ve received multiple “we’ll deliver it tomorrow” emails, and the tracking status clearly shows “out for delivery” — yet the parcel never arrives and gets sent back to the depot instead.I work from home and I’m always available, so there’s no reason for these failed deliveries. When calling the local office, I was given answers like "there was no more room in the van", which I guess speaks for itself. Now it’s showing as "out for delivery" again, but honestly, there’s no way to know if it will actually arrive today.People plan their day around these deliveries — sometimes they’re important or time-sensitive — and wasting a whole day waiting for something that never comes is just unacceptable.An Post really needs to improve its tracking accuracy, provide estimated delivery times by area, and ensure a more reliable process. Currently, the entire system appears careless and frustrating to customers.
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An Post is the state-owned provider of postal services in the Republic of Ireland.
