The driver delivered the package to the wrong address, as shown on my video footage. At 10:44, he arrived at my door with my wife's package, but mine was missing. The tracking indicated it was delivered 10 minutes prior, at 10:33. The video clearly shows him leaving with only one package at 10:44, meaning my package was handed off to someone else earlier! The process of reaching out to customer support has been extremely slow, and I'm not optimistic about a resolution. My family's Christmas gifts are lost! P.S. For anyone from the support team who may comment on this, I have the tracking number CA 995421822—let's see what response I get.
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An Post is the state-owned provider of postal services in the Republic of Ireland.
