Absolutely terrible service. A parcel I paid to have delivered has not moved since the 27th of February according to the tracking, and there has been no update or explanation since. It’s now been far longer than the expected delivery time and the package still hasn’t arrived.
The customer support is honestly horrendous. It’s extremely difficult to get any useful information, and when you do contact them you just get vague responses with no real help or investigation.
For a national postal service this level of delay and lack of support is unacceptable. Very disappointing experience.
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An Post is the state-owned provider of postal services in the Republic of Ireland.
