answerthepublic.com

4.6
4.6 Based on 21 reviews

...

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Average Rating

4.6

/
5

21 Reviews

5 Star
81%
4 Star
10%
3 Star
5%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Wanda Brown
Excellent customer support

I reached out to customer support regarding a billing issue, and they were quick to respond and very helpful!

5
Date of experience: Mar 26, 2025
Melanie Price
The service offers great support

The service provides outstanding customer assistance. I had a problem with accounts and billing, and they not only responded to my emails quickly but also arranged a Zoom call to resolve everything promptly.

5
Date of experience: Mar 20, 2025
Angelica R.
Excellent customer service-…

Excellent customer service- professional, knowledgeable and trustworthy. Thank you!

5
Date of experience: Mar 17, 2025
Amazing service and support

With answer the public i can create content based on accurate keyword insights. The support is amazing also.

4
Date of experience: Mar 13, 2025
Seth
Great customer service

Great customer service! Solid company!

5
Date of experience: Feb 24, 2025
Charley
Useful and reliable

I didn't find it useful for what I was looking for, although I recognise it is a GREAT platform for some specific data analysis. I recommend it. After the free 7 day plan the monthly plan was charged but I asked for a refund and they provided in less than a minute which makes them super reliable.

5
Date of experience: Feb 12, 2025
Zorrglub58
Great product

Great product. Great customer service. Very happy.

5
Date of experience: Jan 30, 2025
Pearl Cooper
Provides really useful insights and…

Provides really useful insights and data for my role as a freelance copywriter. The paid subscription is great value. Very prompt and helpful customer service from Daniela C when I have reached out with a query.

5
Date of experience: Jan 29, 2025
TP81
Great Product and Support

Answer the Public has been a valued platform for me for a long time. I did have to contact support, however, due to some confusion.The support team answered my question satisfactorily, and I remain happy.I used four stars simply because, under the previous ownership, I seemed to have more options than I do currently.

4
Date of experience: Jan 28, 2025
MORANDEAU
A Valuable Service That I Recommend

For years, Answer The Public has helped me identify common questions & concerns the public has about specific products and services I research. They provide such valuable service, and I highly recommend them.

5
Date of experience: Jan 20, 2025

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