I really wanted to appreciate the printer, but it has turned out to be highly unreliable. Even with minimal use, it has failed several times within just a few months. To be fair, the support team was helpful during my initial contacts. They offered troubleshooting advice and replacement parts, encouraging me to continue using the printer instead of returning it. I followed their advice and gave it another shot.
Sadly, three months later, I'm facing the same original issue again, plus some new ones. This time, despite having a clear record of ongoing failures, I was informed that I would have to buy replacement parts on my own. A printer that consistently fails within months is simply unacceptable, and support that first acknowledges the issue but later withdraws assistance makes the situation even more frustrating. I've invested significantly more time in repairs than in actual printing. I cannot recommend this printer to anyone seeking reliability or long-term value. Potential buyers should be cautious, as even recognized recurring issues may eventually fall on them financially.
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