I purchased and installed this ANZZI faucet 3 years ago. Starting August 2023, the faucet started to drip water and would not shut off. The problem appears to be the water valve assembly which needs to be replaced. However, I was informed by customer service that the part was on back order. I have repeatedly contacted the customer service since then, and I got the same answer. Now I learned the part will not be available until May 2024! I no longer believe the timeline, or if the part will ever come.This is a ridiculous situation, a customer should not have to wait at least 9 months for a replacement part to come! If you are thinking of buying this faucet, please be aware that if anything is broken, you WILL almost certainly NOT be able to repair it!!
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Here at ANZZI, we offer world-class craftsmanship in the production of a diverse array of home hardware and fixtures. ANZZI is committed to the highest standards of artisan design evidenced by our products’ lifelong durability. We create a diverse array of products that represent a myriad of styles, shapes, and sizes. We’ve crafted our products with the highest-quality materials, knowing that every piece must live up to our reputation for design excellence. Simply, anything less is unworthy to be stamped with the ANZZI brand. ANZZI specializes in creating high-end luxury kitchen and bath faucets, shower systems, and bathtubs that could easily be described as works of art. We offer one of a kind collections created by some of the most respected designers in the industry.See more
