Travel Protection Plan - Reference # 900660451Dear Sir/Madame,We have repeatedly told you that all the medical reports that caused us to miss this cruise have already been submitted.We have also spoken to all the medical providers concerned with my wife’s condition and they have expressed that they have already provided all the relevant details to you and fail to understand what else you would require!!As previously stated your actions, or lack of action, critically point to the fact that you are just delaying the payment of the amount due to us.Your continued delay in fulfilling your obligation emphasizes why no one trusts insurance companies anymore!!I would urge you to stop playing games and settle this claimWe have also repeatedly requested that someone who can clearly speak English call us so we might reiterate our disgust at your behavior verbally
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