It's hard to believe a computer company can have such terrible product support. I regret not checking reviews before purchasing this mini PC. My experience has been frustrating; I bought a computer that has a disturbing sound issue, and my attempts to reach out for help have been ignored. I want to return it, but I've read that refunds are not honored. The contact details provided seem fake, and I feel abandoned after spending a significant amount of money. There’s a dire need for improvement in their customer service.
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