I ordered two cameras on December 1 and reached out three times, only to be told to wait a few days each time. My credit card was charged, but the cameras never shipped. When I contacted them again on December 20, they asked me to wait another two weeks; I refused and requested a refund after wasting 20 days. My message expressing dissatisfaction was met with a laughing emoji response. This is unacceptable. The company has a poor reputation, and many reviews seem to be incentivized, raising concerns about their authenticity.
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At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone.
