aosulife.com

2.7
2.7 Based on 68 reviews

At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone....

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Average Rating

2.7

/
5

68 Reviews

5 Star
34%
4 Star
3%
3 Star
7%
2 Star
10%
1 Star
46%

All Reviews

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Review Time

Frank Carter
Simple setup but performance issues

I liked the easy setup and decent wireless range. However, the video playback is laggy, as is the pan and tilt functionality. The audio from the camera also experiences delays. I would rate the video quality a 6 out of 10. I'm uncertain about the camera's longevity since I have a classic solar camera kit with the homebase. It's unclear if the issues are due to the hardware, software, or app, but there's definitely room for improvement. Would I recommend it to a friend? Not at this moment.

3
Date of experience: Jan 11, 2026
mael3326051
Mixed feelings

I appreciated the simple setup and the good wireless range. However, the video playback is laggy, as is the pan and tilt feature. The audio from the camera also lags. I would rate the video quality a 6 out of 10. I'm unsure about the camera's durability, as I have a classic solar camera kit with the homebase. It's hard to tell if the hardware, software, or app needs improvement, but there's definitely a lot of room for enhancement. Would I recommend it to a friend? Not at this time.

3
Date of experience: Jan 10, 2026
Lyle
Not superior to cheaper options

After about two years of using some products, it's time for a review. Overall experiences have not been great. While all devices worked well initially, they haven't proven durable over time. The indoor tracking camera is the exception, functioning well. The external solar-powered camera worked fine until winter, but quickly lost charge. It's difficult to retrieve it for charging due to its height, especially with this year's weather. The solar panel seems to be the issue, as another brand's solar camera has maintained a full battery even in winter. The doorbell often loses WiFi connection, making it inactive, although its battery is decent and easier to charge. Overall, having spent over £300 on these devices, I can only say that longevity isn't their strong suit, which is disappointing given that they appear sturdy and well-made.

3
Date of experience: Jan 07, 2026
Nehemiah Anderson
Increased security at home

The system has significantly enhanced our home security. It meets all our requirements—price point, mountability, and the app is incredibly user-friendly. Clearing storage was straightforward. The purchase was so successful that I've bought additional sets for family and friends experiencing property issues. We're also considering getting Wi-Fi for our seasonal trailer. Great work!

5
Date of experience: Jan 05, 2026
Mindi Johnson
Exceptional value and service

It's hard to believe anyone would give a bad review; I can't praise the service highly enough. The customer support is outstanding, with excellent communication and friendly staff. I find the cameras reliable and offer great value. I've purchased several and recommended them to family and friends. I've used various brands, but this company stands out for both product quality and customer service. I've relied on these cameras for 2-4 years, and any issues have been addressed by their attentive team. Interacting with them is genuinely a pleasure.

5
Date of experience: Dec 23, 2025
Purchased two outdoor cameras

I bought two outdoor cameras, and the video quality is fantastic. I'm very satisfied with my purchase.

5
Date of experience: Dec 18, 2025
Brock Reed
Caution regarding performance in cold weather

Be aware that the cameras sold do not charge well in cold weather with solar panels. You'll need to bring them inside to charge via USB, which is quite inconvenient.

1
Date of experience: Dec 10, 2025
Buddy
Frustrating experience with the company

I ordered two cameras on December 1 and reached out three times, only to be told to wait a few days each time. My credit card was charged, but the cameras never shipped. When I contacted them again on December 20, they asked me to wait another two weeks; I refused and requested a refund after wasting 20 days. My message expressing dissatisfaction was met with a laughing emoji response. This is unacceptable. The company has a poor reputation, and many reviews seem to be incentivized, raising concerns about their authenticity.

1
Date of experience: Nov 30, 2025
Dobie Johnson
Smooth Black Friday purchase

I bought two floodlight cameras and one video doorbell during the Black Friday promotion. The products arrived a week later, which is impressive given the high order volume. Each item was well-packaged. I've tested them all, and they function as expected. I don't understand the negative reviews; perhaps the company has resolved past shipping and support issues. Purchased from Germany.

5
Date of experience: Nov 28, 2025
Emanuel
Good doorbell but battery issues

Overall, the doorbell is quite good, much better than the previous options. However, the battery life is much shorter than advertised, lasting only weeks instead of months, which is frustrating.

2
Date of experience: Nov 24, 2025

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Business Details

  • At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone.

  • email support@aosulife.com
  • call +18669059950
  • language https://aosulife.com

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