In my strong opinion, you should steer clear of this platform. I ordered a scooter for my brother, and shockingly, after just a month of light use, it broke in half. Their customer service was equally disappointing. Initially, they responded quickly when they wanted the defective scooter back, but once they received it, communication slowed significantly. It has now been seven weeks, and despite the warranty, I still haven't received a replacement. Their responses became increasingly delayed, and now they've stopped replying entirely. Based on my experience, I cannot recommend this platform.
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