If I could rate this scam of a company less that 1 star I would. I bought 2 x Electric Scooters in May, 3 months later the frame snapped on both of them as my boys were riding on a smooth straight road which put their lives at risk. I contacted aovo since I had a warranty that was 2 years for frame issues and they told me to return the scooter for a replacement. I returned the first scooter which cost me £15 to send off and when it arrived I contacted them asking about my replacement. I returned the scooter and they've been ignoring my emails for over a month. Seriously don't buy from Aovo you will lose a lot of money and your childrens life could end or they could be very badly hurt up being put at risk due to their poor quality.I have given up on emailing them, utterly pointless and have taken steps to reclaim the money for both scooters. The company is an absolute scam, I suspect they take the scooters back in, re weld and sell on. Scam at best, but in my opinion Fraud & Theft. They think i'll just give up and go away...not a chance I will get my money back however long it takes me!
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