I would rate them zero stars if possible. My package was supposedly received by them on November 28th, but there's still no sign of it. No tracking updates for three weeks after they received it. Then suddenly, two updates appeared at once on January 1st for dates in December. By January 6th, everything disappeared, the tracking number was incorrect, and they claimed they hadn't received the package. The only way to communicate is via email, and I've tried three times with no response. Frustrating!
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