My parcel arived on time, (12 buisness days, they said 7-15 from USA to Romania). I panicked when i saw the status not changing for 5 days (it said Frankfurt - in tranzit) and then i read all this bad reviews, so i contacted their customer service by email. They were nice, answered me in like 5 hours, gave me the new tracking number, and after that in 2 days i had my parcel.
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