apcoa.co.uk

4.3
4.3 Based on 198 reviews

Find secure, high-quality APCOA car parks in cities, towns, stations and airports across the UK. Save time by pre-booking or purchase a season ticket....

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Teresa Fisher
Issues with Incorrect PCNs at the Station

At the station, the service has been consistently issuing incorrect parking charge notices (PCNs). My troubles started in 2023 when I received three PCNs, which I successfully appealed as the car owner. Now that I have a leased vehicle, the lease company automatically pays these PCNs, stripping me of my right to appeal and resulting in financial loss. In January 2025, I received another PCN that I managed to appeal after it was already paid by the lease company, but it took me three months to get my money back. Between November and December 2025, I received five more PCNs despite having a monthly parking ticket purchased for £139.30. I park daily for my commute, yet these notices are issued on random days, not consistently as one would expect if I hadn't paid. Today is December 17th, and I first contacted the service on December 1st to appeal the already paid PCN. Since then, I've received four more notices and have had no response to my initial email. I have sent four additional emails and called twice without success. I wonder how long it will take the service to respond to this review, and if they do, perhaps they could also reply to my emails.

1
Date of experience: Dec 17, 2025

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Business Details

  • Find secure, high-quality APCOA car parks in cities, towns, stations and airports across the UK. Save time by pre-booking or purchase a season ticket.

  • language https://www.apcoa.co.uk

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