At first I thought I had problems with the automated parking fees at T2 Manchester Airport. After checking into the Express zone via the correct lane I was aware of the clock ticking and the parking fee going up almost as fast. Disaster struck as I became blocked into my space by a struggling family trying to load three people and nine enormous suitcases into a Volvo. I recorded the problem with customer services and a very understanding individual wrote back to me with care and due diligence that is heartwarming to behold in this day of AI response and recorded messages. Thank you Samual Fairhurst at the car parking general enquiries department.
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