I was a bit skeptical on the customer support response time highlighted on some YouTube videos I've watched before buying a MACH I. It just so happens that they do provide a lightning fast response and all my questions were answered within 10 minutes after shooting an e-mail to them; they called back and solved the setup issues I had. At the end of the day the solution was on my hands all the time through the inserts they provide with the charger (figure out later after they've sent the online versions of them and matched the cards I have left in the box).I was surprised to get a call back from them in such short notice and glad that everything went smooth on the charging and app connection with the tips they gave me on the phone.The charger is also incredible. Easy to use and super fast, I'd give 10 stars if possible!
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Established in 2021, ApexCharger is all about crafting and delivering top-notch EV chargers that blend innovation with reliability. We're passionate about supporting electric vehicle owners worldwide with products that exceed expectations. Our commitment extends beyond quality chargers; we're here for you 24/7 with a dedicated customer support team. Whether you're at home or exploring new horizons, trust ApexCharger to provide the best-in-class service and products that empower your electric journey. See more