Review Time
Let me start by stating that the ApexCharger Mach3 is a state of the art charging unit. I had a few questions due to the fact I purchased my first EV, a 2025 Jeep Wagoneer S. I contacted ApexCharger support by phone and the representative was nothing less than attentive, professional and as knowledgeable as any rep I have ever spoken to on a customer support issue. The representative listened to all of my concerns and addressed every inquiry I had informatively. Two days later, I received a follow up phone call from another ApexCharger rep who followed up with the inquiries from my first phone call and even offered some further advice and suggestions pertaining to the charging unit and the app that I downloaded to my mobile device as well. I can’t say enough good things about my experience with this company and would highly recommend it to anyone who is in need of a quality EV charging unit.
I purchased Apex Mach 2 ev charger at first I had trouble with the charger not charging. I called apex troubleshooting and they were great! I decided to send charger back for a full refund. After apex received the charger back they let me know that it was a software update error. I reordered the Mach 2 charger and it was an upgraded model I received the new charger and it worked perfectly I only charged at 40 amps but it can charge up to 48 amps please read instructions. Also Apex customer service was Awesome. I highly recommended this ev charger competitive price and works great.
Apex charger is great. Love my product as well as the product support behind it. Charger itself is of great quality and is packaged well. Love the digital display on the front of the unit. Cord length is long which allows me to put my car in different positions. If anything customer support is 5 stars. They get back to you asap.
Technical help was there immediately and they were very competent. My charger problem quickly diagnosed and determined that i needed an entire new unit. My call was made on a Friday afternoon and i received the replacement on Monday afternoon. I live on the east coast and the unit came from California! I could not have been more impressed. Talk about going above and beyond! This is how it is done my friends!
customer service is unbelievable great. they would call you to address all your concerns. my level 2 charger melted and they sent a replacement within 3 days. theyre very quick to respond. overall experience in terms of customer service and product quality is way better than tesla’s.
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Established in 2021, ApexCharger is all about crafting and delivering top-notch EV chargers that blend innovation with reliability. We're passionate about supporting electric vehicle owners worldwide with products that exceed expectations. Our commitment extends beyond quality chargers; we're here for you 24/7 with a dedicated customer support team. Whether you're at home or exploring new horizons, trust ApexCharger to provide the best-in-class service and products that empower your electric journey. See more
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