Enjoyed the experience while I had my Apex bike but total nightmare getting them to terminate the subscription once I decided to get rid of the bike. Eventually refunded following appeal direct to Mastercard but Apex still showing my account as live with another annual subscription renewal due later in the year. I suspect we might have to go through the whole exasperating process every year for the rest of my life. Absolutely dire customer service.
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The new British smart bike, app and community flipping fitness on its head - believing the more people enjoy their workouts, the better the results.
