I booked a hotel and park and ride package at a major airport. Upon arrival at the hotel, the room was confirmed, but there was no parking arranged. The hotel offered to waive the parking charge, but I later received a parking fine. When I used the park and ride service, I followed the instructions and obtained a ticket, but it had no pre-paid value upon exit, forcing me to pay for parking. I've been trying to get my money back for both the parking charges and the fine, but the service claims they are just agents and will assist with the issue. However, I never hear from them again, nor can I reach anyone for help. I strongly advise avoiding this service.
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Airport Parking and Hotels (APH.com) was founded in 1980 and is the UK’s leading independent pre-booked off-airport car parking provider. Primarily, APH operates park and ride services for air travellers looking for competitive prices and top quality service. In just the same way that park and ride serves busy town centres, so park and ride for airports does likewise; it allows customers to avoid the congestion and confusion of unfamiliar roadways and signage. It also saves them money with off-airport parking rates typically 10-15% cheaper than on-airport. APH also offers packages including a hotel overnight stay for those travelling longer distances or with very early flights.See more
