aphw.com

2.5
2.5 Based on 138 reviews

America’s Preferred Home Warranty (APHW) delivers flexible, dependable home protection designed to give homeowners peace of mind. What sets APHW apart is its contractor choice model, one of the few in the industry that allows customers to choose their own...

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Dawn Smith
Welcoming and informative call

I had a welcoming phone call. In just 20 minutes, the representative understood my home buying experience, provided a concise overview of the services and options for upgrades, and explained how to file future claims effectively. She was outstanding.

5
Date of experience: Dec 04, 2025

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Business Details

  • America’s Preferred Home Warranty (APHW) delivers flexible, dependable home protection designed to give homeowners peace of mind. What sets APHW apart is its contractor choice model, one of the few in the industry that allows customers to choose their own licensed contractor for covered repairs. This gives homeowners more control, more trust, and a faster path to getting things fixed.
    APHW offers home warranty plans for buyers, sellers, and current homeowners, covering major systems and appliances such as HVAC, electrical, plumbing, and more. With 24/7 customer service, clear service agreements, and an A+ rating from the Better Business Bureau, APHW has earned a strong reputation for reliability and care.
    A key feature of the APHW experience is the Homeowner Concierge Program. It is a personalized support service that helps new customers understand and navigate their coverage. Once a plan is active, a dedicated Concierge Specialist reaches out to guide the homeowner through:
    • What’s covered and how the plan works
    • How the contractor-of-choice process operates
    • The steps to file a claim with confidence
    APHW also offers a simple three-step claims process designed to make home repairs as smooth as possible:
    1. Call APHW when a covered item breaks down
    2. Choose and schedule your own licensed contractor
    3. Submit the repair details for reimbursement
    With more than two decades of experience and a customer-first mindset, APHW continues to raise the standard for home warranty service. The company’s mission is to empower homeowners with the tools, support, and flexibility they need to protect their home.
    See more

  • email CustomerCare@APHW.com
  • call 8006485006
  • language https://aphw.com

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