I'll start with the product. I purchased an Apollo Phantom 2.0 Stellar and it is simply incredible, yet far from simple. I've owned several scooters in the past and was looking to upgrade. After shopping around for a while and reading about how great the Apollo app has become, I decided the Stellar would meet my needs perfectly however while reading the specs on paper I was concerned I might be left wanting more, I couldn't have been more wrong. This thing is a rocket. Especially in ludo mode the pull is incredible, I would personally say much more then 7000 peak watts should be able to achieve. This leads me to believe that either almost every other company is being deceptive about the power of their scooters or Apollo is being very humble. The instrument layout is perfect and I can't figure out why more companies don't do something similar, 4 buttons and the best tuned throttle I've ever used makes it intuitive and controllable. A small thing like having a turn signal button on each side and making an audible notification as well as showing it on the screen is something I didn't even know I needed until I bought the stellar. I have to mention my favourite part on the scooter which is easily the dedicated lever for the regen brakes, I leave mine set to maximum and I rarely have to use the hydraulic brakes. The regen lever is tuned as perfectly as the throttle and it allows for the smoothest silent stops I've ever had while also adding power back into the battery, with this available you probably don't need some of the strongest 4 piston hydraulics brakes I've used but considering they look like a work of art and really make the scooter pop I'm very glad to have them. My only complaint is that the matching orange anodized heat sink is on the bottom of the deck and I don't get to see it as often as I'd like. Also being over 200lbs I was certainly surprised when I was easily able to achieve over the maximum range they had listed in the specs. I've performed some things that probably should never be attempted on a scooter including a few drops off obstacles that were over 4 feet high and the only sound that came from the scooter is the stem latch bouncing once before clinging back to the magnet. It's extremely tough and durable. Now for the company. I have no affiliation with Apollo at all, I don't know anyone from the company nor am I a repeat buyer this is the first product I've purchased from them. I made a mistake while ordering my scooter which left me without the extra free product as well as points awarded from making a large purchase. When I recieved my scooter and realized my mistake I messaged Apollo just through the chat on their website and almost immediately a live person messaged me back thanking me for the purchase and fixing my mistake right away. They sent me the free gift and awarded me all the points for the order, I was truly blown away by the customer service. My experience has led me to believe that anyone saying their service is slow or they don't respond and won't fix any problems must be written by a competing company. It seems impossible to me that i could be treated so well so quickly and have all my problems solved within 24 hours and yet another person can't get a response or is left without help at all, I'm not in the habit of accusing people of lying but that being said it clearly doesn't add up to the truth. Anyone considering buying a scooter or an e-bike should absolutely take a closer look at Apollo. I will 100% be a repeat customer from here on in and I genuinely look forward to seeing what they come out with next. Waking up everyday knowing that I get to hop on the Stellar and have an amazing ride each and every time while being awarded amp points that I can get free products with makes having to go to work a lot more tolerable.
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Apollo Scooters produces quality scooters that are designed, developed, and tested at our HQ in Montreal, Canada.
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