apollorv.com

2.2
2.2 Based on 21 reviews

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Jim F
Overall summary - disappointing!

I rented a camper van (in this case a Euro Tourer which is a Mercedes Sprinter) and was debating whether to save some money by going with Mighty, which channel essentially older Apollo vehicles which get moved to the Mighty fleet when they are three years old….In the end, I paid the extra money for a “newer “ vehicle. this Apollo vehicle was almost 4 years old and was still on their fleet. Well functional, it just seemed very tired and wasn’t as new and fresh as expected. The handover process in Auckland was brief to the point of basically being useless And essentially we had to figure everything out ourselves. The guy who did the handover was utterly disinterested. We had an auxiliary fan heater and the first time I plugged in it started to spark so I immediately disconnected it and never used it again. On the plus side, the windscreen was hit by a large rock thrown up by a truck and the Support/Service team were very helpful and they got the windscreen replaced next day Overall, very disappointed in the vehicle, but the one highlight was the young lady in Queenstown when I handed the vehicle back as she was just a bundle of enthusiasm and a credit to the company.

3
Date of experience: Oct 01, 2025

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