apollorv.com

2.2
2.2 Based on 21 reviews

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Celestia B.
The gave us a broken Campervan

The 4x4 campervan we got should never be rented out.PERTHWe where at 9:00 am at de pick-up spot in Perth but the camper was not ready. It was 3:00 pm when we finnaly got the camper, by that time it was too late for driving far from Perth so we hat to stay near Perth.The next Days we find out that the camper had the following issues.- the battery wasn't charged- when using the windshield wipers the rubber come loose.- the rearview camera display falls of every time- when opening the glove compartment it falls completly from the dashboard.- after doing groceries we found out the gas stove was broken.- the air compressor was broken.- the left mirror was only attached at the bottom site, so this mirror makes al lot off noise when driving.- the kitchen hatch lock broke.- when steering too far the steering box knocks.when the kitchen hatch broke we called the service, they could not do anything until we reached the city of Broome. (that was two days).till that time we had to tape the hatch ???BROOMEIn Broome we got an other gas stove and a better air compressor.the windshield wipers got glued, they did not have new ones.they also glued the door and set an other lock on the kitchen hatch.when driving for 20 minutes the lock broke again.we turned around and they fixed it again ???Near Kununurra the camper turns right, it was not steering, so we stopt and called service again.The send a mechanic but he could not find the problem, he changed a tire and gave the following advise "Drive slowly"The next day the Kitchen hatch broke again.we paid 6000 euros (10.500 AUD) for this camper including insurance, hoping we got a great offroad experience. But we didn't dare to go offroad with this car. The worst thing about it was that they knew about this problems but rented out this camper anyway.they ruined our holidayDARWINWhen we returned the Campervan in Darwin they offered a bottle of wine and a refund of 300 Euro.I was so stupid to accept this, but now 5 weeks later i stil did not have received this refund.to Apolloshame on youto people who think of rent a car here, please look furtherRobert PlankenJIM146738

1
Date of experience: Apr 08, 2025

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