Do not pay them, they are just trying to get the money out of people even when you prove you had a valid ticket on the day. Now they say you should have shown it on the day even though my phone had died and NO ports to charge on the train! Told them I prefer to go to court but they keep sending emails to pay! Just scare-mongering. Not paying and waiting to see if we go to court to explain the situation. :-)
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