On our train back from an emergency hospital trip and after a long day, our phone batteries had died and so we couldn't produce our tickets. We asked the ticket inspector if he had a phone charger lead so we could show him our tickets, his unhelpful and unfriendly response was that its our responsibility to produce a ticket. Upon appeals and showing them that we had the correct tickets for the trip, they declined our appeal and still asked us to pay the fine. They will have to take us to court where we'll show our tickets.
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