These people are scummy worthless pieces of trash. Their operators lie to you and set you up for failure from the get go. We had irrefutable proof that we had purchased he tickets but was running late because of lazy bus drivers and we had no option of missing that train because we'd miss our Eurostar. When we told the inspector, he gave us a fine and explained that we can collect our ticket at the next stop, post it on appeals service and we will get the fine overturned. We did exactly that and STILL got fined. Useless.
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