I appealed to this supposedly ‘independent’ appeals service of no fixed abode (they operate out of a Regus building - as shady as it sounds), thinking they’d have my back. I was fined for parking at a station where the ticket machine was out of service and the mobile app wouldn’t let me upload a payment card. Apparently I was supposed to call the company or go to their website, having already tried the ticket machine and mobile app. I think they are in cahoots with the ticketing company. It doesn’t make sense that you wouldn’t side with the honest person trying to pay for a parking ticket but unable to do so due to the issuer’s failed technology. It’s a scandal waiting to unravel.
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