I received a letter to my old address I have not lived at for two years claiming either myself or my adult son tried to evade a penalty fare at Vauxhall 04/03/ 2019. I have written an appeal letter advising I now live in Kent and have not used Vauxhall in two years plus, my son was in Tenerife for the date. I have asked for CCTV and a reply as to who they are looking for? my son or myself as I am assuming they are not claiming both of us were evading fares. I have also advised I believe I know who gave our name and old address. For six weeks I have had the stress of chasing this and apart from two emails too claim they are extremely busy I have still not had a decision. If you try to update on line the website tells you your claim is already live and there is no number to contact. There is a p.o.box or an address to write to, but I or my son are not the culprits. What a shoddy system of accusing people of dishonesty without a shred of evidence and at the moment not supplying the evidence we need to defend ourselves. I am now seeking legal advice on this
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