The people who are running this should be in jail. Passengers are getting penalized because of not properly functioning Oyster card readers. This is a completely unfair system. A faulty machine is provided at Swanley station and a crowd of white male vultures working for Southeastern are waiting on the other side on the line. They are not listening to any reasoning and issuing unfair penalties. The appeal service sends out only a robotic copy past text rejecting any appeal. Cheating criminals, that's what this is.
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