In May I received a so-called "Penalty Fare Notice" from a bus inspector (badge: LB3607) despite him seeing my valid Oyster card with sufficient credit and proof that it was indeed mine. Although I was annoyed with this bus inspector and have made a complaint against him, I am much more angry with the organizations "Appealservice.co.uk" and "IRCAS" who are working together on behalf of TFL and pursuing this ineligible payment against me.The staff at "Appealservice.co.uk", notably an 'A. Lopez', cannot work out that I was a Customer when one of their silly bus inspectors decided to issue me with a £40 penalty on a bus 427 on 8 May 2018. I have supplied the clowns at "Appealservice.co.uk" with hard proof that I was and still am a customer of TFL. They have received digital scans of my valid photo ID, Oyster Card and screenshots of THEIR online records confirming that my oyster card expired on 16 May 2018."As you were unable toproduce your photocard, the Inspector was correct to issue a Penalty." is what "Appealservice.co.uk" wrote to me in a letter after they apparently turned down my appeal of the 'penalty fare notice'As a Customer, the Inspector was wrong because he had the means to find out that the Valid Oyster card I was carrying, belonged to me. Didn't he have a phone which would have been connected to a computer database conforming my Customer status? Didn't I swipe my valid Oyster card before sitting down?However, silliness of that bus inspector has been surpassed by the silliness of "Appealservice.co.uk" who, despite being supplied with more more information, still cannot work out I was a Customer on that bus trip.
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