I normally do not write negative reviews about companies. When there is an issue, I prefer to contact the company directly and give them a chance to fix it. Unfortunately, this time my experience with Appen has been very different, and I believe many applicants may have faced the same problems. I want them to know they are not alone.I applied for a project and completed all the required steps. However, instead of a smooth process, I experienced repeated mistakes and mixed signals from Appen:They claimed my test results were incorrect, even though I completed the test five times with high scores.They said my identity verification failed, and I repeated it three times successfully.They mentioned my address was incorrect, yet there was no address verification step at all.I received contradictory emails — one email saying I was selected, the next saying I was excluded.I contacted support multiple times asking them to fix the inconsistencies and stop sending conflicting information.Instead of resolving the errors, the same confusing cycle continued: unclear emails, mixed instructions, and even restricted access to my account.The job itself is not the issue — things happen, projects end, requirements change. The real problem is the lack of clear communication, the system errors, and the feeling that no matter what you correct, the system pushes you out again.I am sharing this review so that other applicants understand these issues are not their fault. I hope Appen improves their communication and verification processes, because currently, it causes unnecessary stress and frustration.
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