Review Time
Appen is failing to honor its own written commitments. I am a B.Tech CS graduate and an AI Trainer. On Jan 29, their Help Desk officially confirmed my rate as $0.55/unit in writing. Based on this, I completed 34 hours of work.
However, they paid me only $0.055/unit—a massive 10x discrepancy, leaving me with a $1,112.15 deficit. When I shared the proof on LinkedIn, they deleted my comments instead of fixing the error. Ticket #00904510 has been silent for days. This is professional negligence and a breach of trust."
Highly misleading process and poor platform performance. My experience with Appen has been incredibly disappointing. After completing all the required tests and receiving confirmation that I was approved, I was met with an error message stating that I had been rejected the moment I attempted to access the tasks. The platform is poorly built and functions incorrectly; it communicates one outcome only to deliver the complete opposite. It is a waste of time to invest effort into a process that lacks basic reliability. I am sharing this to warn others that the site is highly inconsistent and offers a frustrating experience for new users.
I don' like to write negative reviews, but this company I feel is really exploitative towards it's workers, and the lack of communication is painful. It's evident even from how there's no responses here. I tried working for them and what a waste of time it was, god.
Appen is failing to honor its own written commitments. I am a B.Tech CS graduate and an AI Trainer. On Jan 29, their Help Desk officially confirmed my rate as $0.55/unit in writing. Based on this, I completed 34 hours of work.However, they paid me only $0.055/unit—a massive 10x discrepancy, leaving me with a $1,112.15 deficit. When I shared the proof on LinkedIn, they deleted my comments instead of fixing the error. Ticket #00904510 has been silent for days. This is professional negligence and a breach of trust."
It is a complete waste of time. The work is paid so poorly that you would not even reach minimum wage. The platform barely works, almost every project is full of bugs, and the support is a joke.If there is any response at all, it’s usually just generic platitudes that make me question whether a human even wrote them, and then the ticket is immediately closed again.Do not waste your time on this scam.
I normally do not write negative reviews about companies. When there is an issue, I prefer to contact the company directly and give them a chance to fix it. Unfortunately, this time my experience with Appen has been very different, and I believe many applicants may have faced the same problems. I want them to know they are not alone.I applied for a project and completed all the required steps. However, instead of a smooth process, I experienced repeated mistakes and mixed signals from Appen:They claimed my test results were incorrect, even though I completed the test five times with high scores.They said my identity verification failed, and I repeated it three times successfully.They mentioned my address was incorrect, yet there was no address verification step at all.I received contradictory emails — one email saying I was selected, the next saying I was excluded.I contacted support multiple times asking them to fix the inconsistencies and stop sending conflicting information.Instead of resolving the errors, the same confusing cycle continued: unclear emails, mixed instructions, and even restricted access to my account.The job itself is not the issue — things happen, projects end, requirements change. The real problem is the lack of clear communication, the system errors, and the feeling that no matter what you correct, the system pushes you out again.I am sharing this review so that other applicants understand these issues are not their fault. I hope Appen improves their communication and verification processes, because currently, it causes unnecessary stress and frustration.
Disgraceful company, They showed a complete inability to effectively set up my account after 4 months of trying, I'm freeing myself from them, I'm deleting my account and asking them to delete all my data. I got sent emails saying there was a link on my account to submit something, I would check my account numerous times, there was never anything there, raise multiple tickets to explain there was no link, get no reply, then after 14 days of trying, get an email saying, you didn't submit it on time. Lol. I can find it funny, but am annoyed they wasted my time and am aware they are wasting a lot of people's time, it would seem from social media, who really need a job. They need investigating in my opinion. I can't imagine, all is well at APPEN or CROWDGEN. Mark my words.
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