There are so many things wrong with this software. And with any online software you are pretty much stuck because all of your data is in their system and only some things can be exported. This makes it hard to move to another software.Their support response time is very slow when doing a chat.You cannot delete anything. ie I created a new property and didn't do the import at the same time so I had to start over and "hide" the first property.There are multiple steps to pay everything. You can't just record a check. Almost nothing can be edited. I have 30 mortgage payments to record and the principal and interest need to be adjusted after the fact. Once you record as paid you can't make changes. You have to void the transaction and start over.The only highlight is the tenant communication. This seems to work fairly well.
Claim your business profile now and gain access to all features and respond to customer reviews.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.
AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
See more