The customer service is awful, it is impossible to get help. The chatbot won't let you type anything in, it makes you select from a set of options, and you're stuck if none of the options apply to you. The chatbot will then just tell you to go to the help page. If your issue isn't featured as one of the listed topics on the help page, you're stuck. If you try calling the phone number, an automated message will to you to go to the help page on the website. You're stuck in a loop where can't get any real help from a real person.
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Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.
AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
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