Review Time
In my opinion, this tool is one of the best in its field. We use it for ASO management and to oversee user reviews across various app stores and review platforms. The service is fast, dependable, and consistent. The support team is always responsive, courteous, and helpful when we encounter issues or have questions. We particularly appreciate the integration feature, which enables us to handle review-related support requests in one location, greatly simplifying our agents’ daily tasks.
In my experience, this tool is among the top in its category. We utilize it for ASO management and to oversee user reviews across various app stores and review platforms. The service is quick, reliable, and stable. The support team is very responsive, friendly, and helpful whenever we have concerns or questions. We particularly value the integration feature – it allows us to manage review-related support requests in one place, significantly easing our agents’ daily tasks.
I’ve been using this tool for a year to monitor my app’s ratings and user reviews across various stores, and overall I’m quite impressed. The best feature is how it consolidates all reviews from different platforms into one location. I used to waste a lot of time switching between dashboards - now it’s all in a single feed. I also appreciate the AI-powered response suggestions—they save me time when handling similar inquiries or complaints. Additionally, the alerts for sudden drops in ratings are excellent for identifying issues early.
I’ve been using this tool for several months to monitor reviews for my app and respond from a single location instead of switching between different consoles. It has become my main hub for app reviews. I check incoming reviews, prioritize important ones, and respond from there. After setting up simple automation rules and templates, I eliminated most of the repetitive work and now focus only on addressing challenging feedback. The newer AI features are also beneficial. I use AI-generated response drafts when pressed for time, and AI summaries to quickly understand user feedback after a release. Overall, this tool saves me significant time on routine replies and helps highlight real issues. I’ve been able to retain some users by responding promptly to their concerns, and I feel more confident that we’re not missing critical feedback.
This service makes cancellation unnecessarily complicated. They claim to offer “online cancellation” on their website, but when you attempt to leave, there’s no self-service option available in the app or dashboard. Instead, you are directed to email their sales team, which feels intentional. This deceptive design is a classic tactic: creating obstacles to prevent users from unsubscribing instead of retaining them through a quality product.
This service is invaluable for anyone aiming to effectively manage their app’s visibility in stores and enhance its reputation. We use it for review monitoring, competitor analysis, and automating user feedback management. The smooth integrations with various platforms make collaboration much more efficient. Its analytics tools provide clear insights into organic app growth, while AI-powered replies to reviews help maintain high-quality user engagement. This tool simplifies app management and makes it more effective. Highly recommended!
My experience with this service was extremely disappointing. The company employs the questionable tactic of bombarding users with text messages from various individuals worldwide, particularly from overseas, promising opportunities for extra income. When I asked if any investment was needed, they assured me that no financial commitment was required. However, as I navigated their tutorial, it became clear that they were merely flattering us, portraying us as exceptionally talented individuals deserving of rewards, only to demand payment to proceed further. It’s all a ruse. Naturally, I refused to pay. Companies like this should be held accountable. I have documented all conversations and reached out to the support team, but received no response.
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AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis.
AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools:
- app performance monitor;
- user review mangement;
- app growth acceleration;
- AI reply to reviews;
- review management automation;
- a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.See more
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