I’ve been using this tool for several months to monitor reviews for my app and respond from a single location instead of switching between different consoles. It has become my main hub for app reviews. I check incoming reviews, prioritize important ones, and respond from there. After setting up simple automation rules and templates, I eliminated most of the repetitive work and now focus only on addressing challenging feedback. The newer AI features are also beneficial. I use AI-generated response drafts when pressed for time, and AI summaries to quickly understand user feedback after a release. Overall, this tool saves me significant time on routine replies and helps highlight real issues. I’ve been able to retain some users by responding promptly to their concerns, and I feel more confident that we’re not missing critical feedback.
Claim your business profile now and gain access to all features and respond to customer reviews.
AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis.
AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools:
- app performance monitor;
- user review mangement;
- app growth acceleration;
- AI reply to reviews;
- review management automation;
- a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.See more
