apple.com

1.8
1.8 Based on 161 reviews

Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and the revolutionary iPhone....

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Aayat Ikram
Okay so I have come for a air pod case REPLACEMENT and the only reason I came to the mall is for th

Okay so
I have come for a air pod case REPLACEMENT and the only reason I came to the mall is for the replacement. I enter the store and the woman I have assisting me is sweet HOWEVER another employee comes along and says I'm under aged to buy a replacement. Apparently we have to be 18+ to buy a CHARGER. how Tedious. Then I waste 3 HOURS wondering around the mall waiting for my dad to come as he needed to finish his job!
NOW fast forward 3 hours and my dad is on his way to give concent to buy a AIR POD CASE not even real airpods JUST the CHARGER. I go inside waiting for him and I think oh let me try to book it again(as the wait after booking is 20+ mins which is also sooooo annoying)expecting for them to ask if I have an adult HOWEVER They booked it just fine and didn't ask for my age or a guardians concent. I was fuming. I had spend 3 hours unwillingly in a mall as they denied a 14 years old service. What am I going to do with a air pod case??? Obviously charge my air pods! This was disgusting and disappointing experience. This was the apple store in Bluewater, kent

1
Date of experience: Apr 17, 2026

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Business Details

  • Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and the revolutionary iPhone.

  • language https://www.apple.com

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